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sdOffice

About sdOffice 2.0

Support

Support

Support Services

SDSI provides free support services to active resellers and customers who have a maintenence agreement that includes techical support. We also provide free pre-sales assistance to users who are evaluating our products.

At our discretion, we may also provide free support to other users of our software.

Note that SDSI maintains support forums for our products on Google Groups. This provides peer support as well as SDSI-monitored responses. The support forums are free.

Support Database

Before requesting support, please review our on-line support data base to see if we have already answered your question. Enter a simple search phrase, or leave the filter empty, and press Search.

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Current Release Notes

Download the current release notes for sdOffice 2.0

Download the current release notes for sdOffice 1.0

Support Request Form

If you would like to submit a support request, please use the following form.

SDSI uses this information strictly for internal purposes. SDSI does not share information you provide to us with any other company or individual.

Items in a dark background are required
Email*
Name*
Note*
Company
Phone
Save Email	Remember me on this computer Do not remember me on this computer
Version
Operating System	(Example: Linux Redhat 8, AIX 5L, Windows XP Professional, etc.)
Serial Number	Your SDSI product serial number, if available.
Supporting Files	Provide supporting files as a zip file or a compressed tar archive. In some cases, it is important that we be able to reproduce the issue on our system. To facilitate this, place as many sample and support files as necessary into a zip or compressed tar archive and submit it with this support request. For sdOffice, check the Log Detail option and clear the log. Then run the job that has a problem. Copy and paste the result into a text file and attach it.

UnForm and sdOffice are registered trademarks of SDSI. General, MailCall, sdStor, and dServe are trademarks of SDSI. Other product names used herein may be trademarks or registered trademarks of their respective owners. Site design by ZiMDesign.