Support
Support Services
SDSI provides free support services to active resellers and customers who have
a maintenence agreement that includes techical support. We also provide free
pre-sales assistance to users who are evaluating our products.
At our discretion, we may also provide free support to other users of our software.
Note that SDSI maintains support forums
for our products on Google Groups.
This provides peer support as well as SDSI-monitored responses. The support forums are free.
Support Database
Before requesting support, please review our on-line support data base to see
if we have already answered your question. Enter a simple search phrase, or
leave the filter empty, and press Search.
Current Release Notes
Download the current release notes for
dSERVE
dSERVE Has Been Discontinued
Please note that sales and support of dSERVE was discontinued in 2014.
Support to existing customers is limited and billable. We encourage a migration
to ODBC or similar technologies available through Basis and PxPlus for their
respective platforms. Under limited circumstances, we will consider licensing
the dSERVE source code. If this interests you, please contact us.
Support Request
SDSI uses a support ticket system hosted by FreshDesk. This system requires
user registration, which will be automatic the first time you use the system.
Use this system to
create a new ticket, or
view existing tickets.
UnForm and CirrusPrint are registered trademarks of SDSI. General and
MailCall are trademarks of SDSI. Other product names
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