SDSI provides free support services to active resellers and customers who have
a maintenence agreement that includes techical support. We also provide free
pre-sales assistance to users who are evaluating our products.
At our discretion, we may also provide free support to other users of our software.
Note that SDSI maintains support forums
for our products on Google Groups.
This provides peer support as well as SDSI-monitored responses. The support forums are free.
Before requesting support, please review our on-line support data base to see
if we have already answered your question. Enter a simple search phrase, or
leave the filter empty, and press Search.
Current Release Notes
Download the current release notes for
SDSI uses a support ticket system hosted by FreshDesk. This system requires
user registration, which will be automatic the first time you use the system.
Use this system to
create a new ticket, or
view existing tickets.
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